Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Clean
Spacious rooms
Staff behavior
Limited dining options
6.8/10
Nice
Rooms
7.4
Location
7.6
Service
7.3
Dining
5.6
Guest reviews
6.8/10
based on 7 reviews
7.2
7.2/10 based on 875 reviews
George
United Kingdom,
March
2024
7.8/10
The hotel offers spacious rooms that are clean and bright, suitable for couples, though not the cheapest option available. The service is helpful and the place is kept clean, but there were instances of staff entering rooms without proper notice. The location is convenient with easy access to transport options and plenty of dining choices nearby. The dining options are varied, with some areas needing improvement, but overall satisfactory. The facilities are well-kept and functional.
Rooms
8.0
The rooms, while not very big, are just fine for a couple and are clean and bright despite not having windows. They are quite spacious compared to other accommodation offers.
Service
7.0
The service is overall helpful and the place is kept clean, however, there was an incident where staff opened my room door without waiting to know if anyone was inside. They were also reluctant to change the room for me.
Location
9.0
The hotel is situated in a buzzing location with plenty of food choices around, within walking distance to transportation options and near many restaurants, especially offering halal food.
Dining
7.0
The dining experiences offered both inside and in nearby cafes were satisfactory, although they could be improved in terms of offering more international options and faster service.
Facilities
8.0
The hotel facilities are functional and well-kept.
Clean
Staff behavior
Linda
United Kingdom,
December
2023
7.2/10
I had a wonderful stay at the hotel. The rooms were modern, clean, and well-equipped. Despite having no window in my single room, the absence didn't bother me at all as the AC worked perfectly. The budget-friendly deluxe rooms I got on promotion were really spacious for the price paid.
Rooms
8.0
Service
7.0
The service was mostly friendly and helpful, although one staff member during my checkout wasn't as attentive. However, overall, they were nice and even assisted me in contacting the lost and found, resulting in retrieving our misplaced bag.
Location
8.0
The location was fantastic, offering a wide variety of food options, especially local cuisine. However, it could be a bit misleading as it wasn't as close to the downtown area as expected.
Dining
6.0
The dining options were good, but the cafe cup was smaller than expected. The adjacent shop provided basic choices without many international options.
Facilities
7.0
The facilities were sufficient for my needs during my stay.
Harrison
United States,
December
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, but the toilet was a bit small. I encountered a major problem with the room layout, making it difficult to move around. However, the staff were very friendly and accommodating. The location was convenient with various amenities nearby, yet the dining options were lacking.
Rooms
7.0
The room was spacious, but the toilet was a bit small. The room layout posed a major challenge as it was at a weird angle, making it difficult to navigate.
Service
9.0
The staff were very friendly and always ready to assist. The service was top-notch, with a new and clean environment. It felt like the typical great hospitality in Southeast Asia.
Location
6.0
The hotel's location was a bit inconvenient, situated between Paya Lebar and Eunos and a considerable walk from either train station. However, it was surrounded by numerous food options and convenient stores, offering a lot to explore.
Dining
5.0
The dining experience left much to be desired, with limited options and a small cafe cup. The lack of variety was disappointing.
Facilities
7.0
John
United Kingdom,
November
2023
6.8/10
I had a mixed experience at the hotel. On the positive side, the rooms were really spacious and a great deal for the price I paid with a promotion. However, the night was quite restless due to loud ventilations outside. The amenities in the room were basic but sufficient for the cost.
Rooms
7.0
The rooms were really huge for the budget paid and served my purpose well, though the noise from the ventilations outside was disturbing.
Service
8.0
The service was friendly and helpful, especially when we needed assistance with lost items. The staff ensured our issues were resolved promptly.
Location
7.0
The hotel's location was convenient with access to the MRT and plenty of dining options nearby. However, it was a bit far from the downtown area and required a short walk to public transportation.
Dining
5.0
The dining options were limited and not to our liking. It was disappointing compared to our expectations.
Facilities
7.0
The facilities were on the smaller side but served their purpose adequately.
Barbara
United Kingdom,
October
2023
6.0/10
The hotel had spacious rooms, but the toilet was a bit small. Unfortunately, our sleep was disrupted by the loud ventilation outside the window. There were some cleanliness issues like a moldy smell and stains under the air conditioner and on the bathroom ceiling. The service was generally accommodating but could be friendlier. The location was convenient for some areas but a bit far from Central Singapore, requiring extra spending on transport. The dining options were limited, leaning towards eastern and western styles. Overall, it's a decent hotel with some drawbacks.
Rooms
7.0
The rooms were spacious but had cleanliness issues.
Service
6.0
The service was accommodating but lacking some friendliness.
Location
6.0
The location was convenient for specific areas but a bit far from the city center.
Dining
5.0
The dining options were limited and not very appealing.
Facilities
Facilities met basic needs but nothing exceptional was noted.
Mark
United Kingdom,
September
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were nice and equipped with essential amenities, although it lacked windows. The location was perfect for my needs, with easy access to public transportation and plenty of dining options nearby.
Rooms
8.0
The room was nice, equipped with a wardrobe, luggage rack, mini fridge, and a safe, which exceeded my expectations, although it had no windows.
Service
8.0
The service was great and very helpful, although the staff might not appear overly cheerful. The hotel is definitely more than a 3-star rating in my opinion.
Location
9.0
The location was really nice and convenient, with easy access to public transportation, bars, and restaurants in the vicinity.
Dining
6.0
The dining experience could be improved, especially for early travelers and vegetarians. The variety of options was a bit limited.
Facilities
7.0
The facilities were decent, with a mix of Western and Eastern style dining available in the adjacent cafe.
great location
limited dining options
Nigel
United Kingdom,
June
2023
6.8/10
The hotel offers a unique room experience, with some limitations on windows and room angles, but the extra space is a great feature. The service, although not overly helpful, covers reception, room cleaning, and MRT staff. The location is ideal for exploring local eateries and shopping, with easy airport access. The dining options are convenient but somewhat limited in variety.
Rooms
7.0
The room layout was a bit challenging with a lack of windows and awkward angles, yet the additional space is nice.
Service
6.0
Service was decent but could have been more friendly and helpful in various areas.
Location
8.0
The location is perfect for exploring authentic local eateries and shopping, though slightly distant from central Singapore.
Dining
6.0
Dining options were available onsite, offering some convenience, yet the variety was limited.
Facilities
7.0
Basic facilities were provided, meeting essential needs during the stay.
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